bc77 Privacy Policy — Your Information Is Our Responsibility
From registration to transactions on the bc77 platform, every piece of your personal information is stored and managed with strict security.
Introduction and Overview
bc77 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how bc77 collects, uses, stores, and protects your personal information.
This Policy applies when you use bc77's website (bc77.lat), create an account, place bets, claim bonuses, or contact our support team. By continuing to access and use this site, you are considered to have accepted the terms of this Privacy Policy.
If you have any questions about this Policy, please contact our support team via 24/7 live chat or email.
What Information We Collect
bc77 only collects information that is necessary for the safe and smooth operation of the platform. We never collect unnecessary or excessive information.
2.1 Information You Provide Directly
When you register or use our services, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number (for bKash, Nagad, or Rocket verification)
- Password (stored in encrypted form)
- Payment and transaction details
- Documents provided for identity verification (if required)
2.2 Automatically Collected Information
When you access our website, the following technical information may be collected automatically:
- IP address and device information
- Browser type and operating system
- Time of access, pages visited, and navigation data
- Cookie and session data
- Referral source (where you came from to reach the site)
2.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, we may receive limited information from legally authorized third-party service providers. In such cases, we always comply with applicable law.
Purpose of Information Use
bc77 uses your personal information only for specific and legitimate purposes. The reasons we use your information are detailed below:
Your information is used to create, verify, and keep your account secure. This is essential for login security and identity confirmation.
Your information is required to process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain transaction records.
Your information is used to resolve issues, review complaints, and manage 24/7 live chat support.
Your information is analyzed to detect and prevent unauthorized access, account hacking, money laundering, and other fraudulent activities.
Your account information is verified to properly manage welcome bonuses, cashback, and VIP program benefits.
User behavior and preferences are analyzed to improve the experience on our platform. This information is always analyzed anonymously.
Cookies and Tracking Technologies
The bc77 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
4.1 Types of Cookies
- Essential Cookies: Required for login sessions and security; without these, the site will not function properly.
- Functional Cookies: Used to remember your language preferences and site settings.
- Analytics Cookies: Collect anonymous data to understand site traffic and user behavior.
4.2 Cookie Controls
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect some important site features and you may not be able to log in to your account.
Information Sharing and Disclosure
bc77 never sells or rents your personal information to third parties. However, limited information may be disclosed in the specific circumstances below:
The minimum necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket), identity verification, and technical services. All such partners operate under strict confidentiality agreements.
5.1 Legal Requirements
We may be required to provide necessary information in response to lawful orders from relevant authorities, court directions, or valid demands from regulatory bodies. In such cases, we always operate within the bounds of the law.
5.2 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such situations, we will make reasonable efforts to notify you in advance and ensure protection equivalent to this Privacy Policy.
5.3 With Your Consent
Beyond the situations described above, we do not share your personal information with any third party without your explicit consent.
Data Security Measures
bc77 applies industry-standard security technologies and practices to protect your information. Our security infrastructure is regularly reviewed and updated.
256-bit SSL/TLS encryption is used across all pages of the site, keeping all data transmission completely secure.
Your password is never stored in plain text — it is encrypted using advanced hashing algorithms.
Our systems are monitored 24/7. Automated alerts are triggered when suspicious activity is detected.
Your information is stored on secure servers. Multiple layers of security technology are used to prevent unauthorized access.
Only authorized personnel can access users' personal information, and they operate under strict confidentiality policies.
Our security measures are regularly verified through third-party audits to maintain the highest protection standards.
Your Rights
Every user registered with bc77 has the following rights regarding their personal information:
- Right to Know: You have the right to know what information we hold about you and how we use it.
- Right to Correction: If any of your information is incomplete or incorrect, you have the right to request a correction.
- Right to Deletion: In certain circumstances you may request that your information be deleted, however some information may need to be retained for a specific period due to legal obligations.
- Right to Restrict Processing: In certain circumstances you may request that the processing of your information be temporarily limited.
- Right to Object: You have the right to object to specific uses of your information.
- Right to Withdraw Consent: Where processing of your information is based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us via live chat or email. We will make every effort to respond to your request within a reasonable time.
Data Retention Period
bc77 retains your personal information only for as long as is necessary to fulfil the purposes described in this Policy or as required by law.
- Active account data: For the full duration that the account remains active.
- Transaction records: For the period required by legal obligations.
- Communication history and support tickets: For a defined period after the issue has been resolved.
- Closed account data: For the period required by legal and regulatory obligations.
Once the defined period has ended, we securely delete your information or anonymize it in a way that makes it impossible to identify you.
Protection of Minors
bc77 strictly enforces a 21+ age limit. Our services are intended only for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.
Date of birth is verified at the time of registration. If we suspect that a user has registered by providing a false age, we will immediately suspend their account and delete the related information.
If you become aware that a child or minor has registered with bc77, please contact us immediately.
Policy Changes and Updates
bc77 reserves the right to review and update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:
- By publishing a notice in a prominent location on the website.
- By sending a notification to your registered email address.
- By updating the "Last Updated" date at the top of this page.
If you continue to use bc77 after the revised Policy takes effect, it will be assumed that you have accepted the updated Policy. We therefore recommend that you review this page regularly.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, you can reach us in the following ways:
24/7 Live Chat Support
We will make every effort to respond to your request as quickly as possible.
For more information, please also read our Terms and Conditions and Responsible Gaming page.